The following are the 10 principles with which Advantage Collision & Paint is
required to comply with respect to personal information:
Advantage Collision & Paint is responsible for personal information under its control
and shall designate one or more administrative members who are
accountable for
Advantage Collision & Paint’s compliance. The identity of the staff members
shall be made known by Advantage Collision & Paint upon request.
Policy:
2. IDENTIFYING PURPOSES
The purpose for which personal information is collected, used and disclosed
by Advantage Collision & Paint in
the course of its commercial activities is as follows:
Policy:
-
Personal information collected, used and disclosed by Advantage Collision & Paint in
the course of its commercial activities is outlined above.
Procedure:
- A Consent Form, setting out the use of the personal information
by Advantage Collision & Paint in
the course of its commercial activities, will be sent providing
an opportunity to accept or deny its use. Any individual may subsequently
amend his/her consent in writing.
3. CONSENT
The knowledge and consent of the individual is required for the collection,
use, disclosure or retention of personal information in the course of Advantage Collision & Paint commercial
activities except where inappropriate. The form of the consent sought
by Advantage Collision & Paint may
vary depending on the circumstances and the type of information and the
reasonable expectations of the individual. Given the nature of the personal
information it is reasonable to infer that an individual has given implied
consent for the collection, use, disclosure or retention of personal
information necessary for the identified purposes until the individual
has returned the above noted Consent Form to
Advantage Collision & Paint An express consent with check off boxes allowing an individual
to request that contact information not be given to other organizations
which may use it for commercial activities will be included in the Consent
Form. Advantage Collision & Paint may
collect, use and disclose personal information in the course of its commercial
activities without the knowledge or consent of the individual if the
collection, use or disclosure is clearly in the interest of the individual
and the consent cannot be obtained in a timely manner or if it is reasonable
to expect that the collection, use or disclosure with the knowledge or
consent of the individual would compromise the availability or the accuracy
of the information as more particularly set out in the PIPEDA .
An individual may withdraw his/her consent at any time upon reasonable
notice subject to legal or contractual restrictions.
The only commercial entities to whom Advantage Collision & Paint will
divulge any personal information gathered in the course of its commercial
activities are affiliate associations including but not limited to Better
Business Bureau. Requests by such commercial entities will be addressed
individually and evaluated by Advantage Collision & Paint manager(s). Advantage Collision & Paint reserves
the right to refuse personal player information to any organization who
is deemed non-compliant with PIPEDA .
Policy:
- Personal information collected, used, disclosed and retained
by Advantage Collision & Paint in
the course of its commercial activities is identified in the Consent
Form. Advantage Collision & Paint will
obtain written consent from all members to collect, use, disclose
and retain his/her personal information in the course of its commercial
activities.
4. LIMITING COLLECTION
The collection, use and disclosure of personal information in the course
of its commercial activities shall be limited to that which is necessary
for the purposes identified by Advantage Collision & Paint.
Information shall be collected by fair and lawful means.
Policy:
Advantage Collision & Paint in the course of its commercial activities is obtained
from individual Consent Forms.
Procedure:
- Collect, use and disclose personal information in the course
of its commercial activities from Consent Forms.
5. LIMITING USE, DISCLOSURE AND RETENTION
Policy:
- Personal information collected, used or disclosed by Advantage Collision & Paint in
the course of its commercial activities shall not be used or disclosed
for purposes other than those for which it was collected except
with the consent of the individual or as required by law. Personal
information shall be retained only as long as necessary for the
fulfillment of those purposes.
- Nettwo may disclose personal information collected in the
course of its commercial activities without the knowledge or consent
of the individual if the disclosure is to a lawyer who represents Advantage Collision & Paint or
for the purposes of collecting a debt owed by the individual to Advantage Collision & Paint or where such is required to comply with a subpoena or an Order of
the Court or a person or body with jurisdiction to compel the production
of information or where a request has been made by an investigative
body and the disclosure is reasonable for purposes related to investigating
a breach of an agreement or contravention of the Laws of Canada or
a Province or are required by law.
Procedure:
- Only personal information collected from the Consent Form
may be provided to those organizations identified on the Consent
Form.
6. ACCURACY
Personal information collected, used or disclosed by Advantage Collision & Paint in
the course of its commercial activities shall be as accurate, complete
and up to date as is necessary for the purpose for which it is to be
used.
Policy:
Procedure:
- Changes to all information submitted in Consent Forms will
only be accepted in writing.
7. SAFEGUARDS
Policy:
- Personal information collected, used and disclosed by Advantage Collision & Paint in
the course of its commercial activities shall be protected by security
safeguards appropriate for the sensitivity of the information.
Procedure:
- Advantage Collision & Paint’s database is password protected using standard
encryption means.
- Access to the physical storage medium used is limited to
those with access to the building in which the Advantage Collision & Paint server
is housed; currently two people.
8. OPENNESS
Advantage Collision & Paint shall
make readily available to individuals specific information about its
policy of practices relating to the management of personal information
collected, used and disclosed in the course of its commercial activities.
An individual may contact the designated staff member to obtain further
information.
Policy:
- An individual may request access to his/her personal information
collected, used or disclosed by Advantage Collision & Paint in
the course of its commercial activities (Consent Form).
Procedure:
- Written request to the staff member responsible for Advantage Collision & Paint’s
compliance with the PIPEDA .
9. INDIVIDUAL ACCESS
Upon request, an individual shall be informed of the existence, use
and disclosure of his/her personal information collected, used or disclosed
by Advantage Collision & Paint in the course of its commercial activities and shall
be given access to that information. An individual shall be able to challenge
the accuracy and completeness of the information and have it amended
as appropriate.
Policy:
- An individual may request access to his/her personal information
collected, used or disclosed by Advantage Collision & Paint in
the course of its commercial activities (Consent Form).
Procedure:
- Request to access personal information collected, used or
disclosed on the Consent Form must be received in writing, including
the date and time when he/she would like to view the Consent Form.
- Staff member accountable for Advantage Collision & Paint’s compliance
with the PIPEDA will
remove that Consent Form from the binder for review by the individual.
- Changes to information contained on the Consent Form will
be made by the individual in writing, signed and dated.
10. CHALLENGING COMPLIANCE
An individual shall be able to address a challenge concerning compliance
with the above 9 principles with the designated administrative member
accountable for
Advantage Collision & Paint’s compliance.
Policy:
- Complaints may be made to Advantage Collision & Paint designated
staff member accountable for Advantage Collision & Paint’s compliance with
the PIPEDA in
addition to the Federal Privacy Commission.
Procedure:
- Complaint must be made in writing and should be addressed
to the designated staff member accountable for ensuring Advantage Collision & Paint’s
compliance with the PIPEDA .
- The staff member accountable for Advantage Collision & Paint’s compliance
with the PIPEDA ,
in consultation with the Executive Director, will address the matter
and issue a response to the individual within 30 days of receipt
of the complaint.
To contact the Advantage Collision & Paint Privacy
Officer, please use the following email address:
advantagecollision@sasktel.net
