Frequently Asked Questions
You can start by submitting your claim online through the SGI Claims Portal or visit our locations — we can help guide you through the process.
Yes! SGI allows you to select any SGI Accredited repair shop, like Advantage Collision.
Repair times vary based on damage severity, but we'll give you a clear estimate and regular updates along the way.
It’s important to note that additional damage is usually found once the repair has begun which can lead to longer repair timeline.
Parts availability can also impact repair timeline
No problem! We provide full auto glass repair and replacement services onsite.
PDR is a cost-effective method to remove minor dents without repainting, preserving your car's original finish.
We do not offer loaner vehicles, however we do offer internal rates with Enterprise Rent-A-Car. We can also arrange your rental vehicle booking if you are covered with Loss of use on your policy.
Absolutely! We are fully SGI Accredited and meet all certification standards.
We're a family-run, community-focused business with over 30 years of trusted repairs backed by Certified Collision Care OEM approvals.
Being in an accident can be a traumatic experience, our first concern is that you are okay. The personal experience is just as important to us as the repair experience.
